Privacy Policy

Hyrven ("we", "us", "our") builds business operating systems for service businesses. This page explains how we handle information submitted through the audit request form on this website (hyrven.co.uk).

Information we collect

When you submit the audit request form, we collect the information you provide, which may include your name, business name, email address, phone number, business type, website address, and details of the problem you'd like help with.

Why we collect it

We collect this information so we can understand your enquiry, assess how Hyrven might help your business, and get back to you about your audit request.

How we use your information

Your submitted information is used only to respond to your enquiry and to follow up about the audit or services you've asked about. We do not sell your information, and we do not use it for unrelated marketing without your separate consent.

Service providers

To operate this website and process enquiries, we use third-party service providers — for example, website hosting, workflow automation tools, and email or spreadsheet software used to manage enquiries. These providers process information on our behalf and only as needed to deliver these services.

How long we keep it

We keep enquiry information for as long as reasonably necessary to respond to you and to handle any follow-up, after which it is deleted or anonymised. If you become a client, information relevant to that relationship may be retained for as long as needed to provide our services and meet any legal obligations.

Your rights

Under UK data protection law, you have the right to ask us to:

• confirm what personal information we hold about you and provide a copy of it;
• correct any information that is inaccurate or incomplete;
• delete your information, where there's no good reason for us to keep it;
• restrict or object to how we use your information; and
• transfer your information to another organisation, in certain circumstances.

You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how your information is handled.

Contact us

If you have any questions about this policy or would like to exercise any of the rights above, please contact Harvey at harvey@hyrven.co.uk.